Frequently asked questions

Yes, during Efteling: the exhibition it is mandatory to book a ticket with time slot in advance. This is how we ensure a good flow of the exhibition. You can book your ticket with time slot in our online ticket shop. A time slot determines your arrival at the entrance of the museum, after which you can stay until closing time. Have you previously purchased a ticket without a time slot? Then it is still valid!

No, but we advise you to do so.

At the counter we only have a limited number of tickets available per time slot. That is why we advise you to buy a ticket in advance via our online ticket shop. Then you also get a nice discount! And you are assured of a spot at your desired time, you do not have to go to the counter and you will receive an email full of fun facts and tips.

Your ticket gives you access to the permanent collection and temporary exhibitions of Het Noordbrabants Museum. If you're interested in visiting Design Museum Den Bosch as well? Buy a combination ticket via our online ticket shop.

No, that is not necessary. We can also scan your ticket from your phone or tablet.

Two tickets in one. With a combination ticket you will receive an entrance ticket for Het Noordbrabants Museum and for the adjacent Design Museum Den Bosch. The ticket is valid for one person. Would you also like to visit Design Museum Den Bosch? Buy a combination ticket through our online ticket shop. under the button "show more tickets".

Yes, you can do that at the counter. For more information about the Netherlands Museum pass, visit museumkaart.nl.

No, unfortunately purchased tickets cannot be refunded and/or exchanged. Tickets are valid for one year after purchase. However, you can change your ticket to a different date. The confirmation email with your tickets contains a link to change the tickets.

Ask us for help and call +31(0)73-6877 877 or send an email to info@hnbm.nl. We are happy to help you!

The museum is open Tuesdays to Sundays between 11 and 17. Click here for more information on the opening hours during holidays.

Weekdays are quieter, the museum is most visited on weekends.

Yes, you can!

Sure, go ahead! It would be nice if you share your photos on social media and tag the museum via @hetnoordbrabantmuseum on Instagram. Don't forget to turn off your flash. This affects our paintings.

No, unfortunately it is not aloud. You can have a snack or drink in the museum restaurant.

Yes, the Netherlands Museum Pass is valid in the museum. Please remember to book a time slot in advance and bring your card during your museum visit, we scan it at the entry.

Sure! Download the audio tour on your phone via hnbm.uwmuseumgids.nl. The tour (with lots of extra background information) can be seen and listened to for free during and after your visit. Tip: bring your earplugs to the museum.

Always! Via this link you will find an overview of the guided tours that you can do and book.

A new friend, how nice! Signing up is very easy and you can do it here. Our 1,200 friends support the museum with collection purchases, exhibitions and projects. In this way, our museum becomes a little bit yours too.

Yes, of course! Unfortunately, weddings are not possible right now. For other group receptions and arrangements, please contact evenement@hnbm.nl or call one of our event managers at +31(0)73-6877 883 or +31 (0)73-6877 832. Then we will look together at what is possible.

You are welcome from Tuesday to Sunday between 11 and 17. Read more here about the museum restaurant.

Yes, there is! The MuseumShop is situated near the entrance of the Design Museum Den Bosch. In the shop you will find catalogues, postcards and modern design. The shop has the same opening hours as the museum and is open from Tuesday to Sunday from 11 am to 5 pm.

It's not possible to buy gift cards for the museum or MuseumShop.

Payments can be done by pin or contactless with your bank card, telephone or wearable. This also applies to the MuseumShop and museum restaurant.

Yes, there is a free-of-charge secure cloakroom in the form of lockers. Store everything here that is not allowed into the museum, such as coats, backpacks and child carriers on the back.

Yes, prams and buggies are allowed. Baby carriers also, if worn on the stomach.

It is not permitted to enter the museum with skates, Nordic walking poles, tripods, balloons, kick scooters, selfie sticks or skateboards.

The museum has disabled toilets and lifts that are suitable for wheelchairs so that all museum rooms are accessible. We can also lend wheelchairs and walking sticks. Need help? Our employees are ready to help you! Read more here.

Of course. Entrance is free for accompanying persons. Do you book tickets in advance in our ticket shop? At accompanying you select the option Free entrance in combination with other valid ticket.

Unfortunately it is not possible to visit the museum with a mobility scooter.

Yes, seeing-eye dogs and SOHO-dogs are most welcome in our museum.

Yes! The MuseumPlusBus – an initiative of 14 museums and the VriendenLoterij – a group of seniors drives to one of the participating museums every day. When you step in, you enjoy a fully catered day package in the museum. Visit museumplusbus.nl for more information.

A few artworks of Vincent van Gogh are on show in our permanent exhibition Van Gogh in Brabant. There you can find the Peasant Woman Digging and the Collse watermill. Among other things, such as letters, personal documents, pictures, animations and other special objects.

Hieronymus Bosch is an important artist for our museum. Therefore, we regularly show exhibitions that revolve around the Dutch artist. Such as the exhibition Hieronymus Bosch - Visions of a Genius in 2016. Momentarily, we display a few works of his followers in our halls with old art.

It is an old government palace that has been inhabited by, among others, Anton Günther von Holstein, governor of Brabant from 1733 to 1744. You can read the complete history of this old city palace here.

For more information, send an e-mail to collectie@hnbm.nl.

All our terms and conditions can be found here.

We are very transparent about this and you can find it in our privacy statement.