Frequently asked questions

The safety of our visitors and employees of the museum are the most important. We follow the precautionary measures imposed by the government, the RIVM and the regulations of the Museums Association. It is advised to buy a ticket with time slot in advance in our online ticketshop. By buying a ticket with time slot in advance, we are able to regulate the number of visitors and send you practical informatie. Click here for a current overview of the measures.

Yes, wearing a mask during your visit to the museum is mandatory.

Yes. If you are 13 or older you must be able to display a digital or printed COVID certificate QR-code and identification when visiting the museum.

If you are 13 or older you must be able to display a digital or printed COVID certificate QR code and identification when visiting the museum. 

Health complaints such as colds, runny nose, sore throat, mild cough, increase in body temperature, fever (above 38 degrees Celsius) and/or tightness of the chest. You are welcome if you are free of complaints for at least 24 hours.

Yes, you can use the toilets in the Rabobank gallery and in the exhibition wing.

Yes, the museum is cleaned extra during opening hours. With special attention to contact points, such as banisters and door handles. You will also find various disinfection pillars scattered throughout the museum.

Het Noordbrabants Museum follows the precautionary measures imposed by the government and the RIVM. We ask our visitors to follow these as well: disinfect and wash your hands as often as possible, cough and sneeze into your elbow, avoid shaking hands and keep 1,5 meters distance from people who do not belong to your own household.

Your ticket will be checked at an appropriate distance at the counter and at the entrance to the exhibitions.

We kindly ask you to arrive just a few minutes before the start of your time slot. If you arrive early, you can wait, with appropriate distance, in front of the museum. After entering the museum, you can stay until closing time.

The museum is open Tuesdays to Sundays between 11 and 17. The museum is closed on Mondays. Click here for more information.

Weekdays are quieter, the museum is most visited on weekends.

No, at this moment you need a valid ticket with time slot.

Sure go ahead! It would be nice if you share your photos on social media and tag the museum via @hetnoordbrabantmuseum on Instagram.

No, unfortunately you can't eat or drink in the museum. You can eat or drink in the MuseumBrasserie (restaurant). You need the CoronaCheck app with a valid QR-code.

Sure! Download the audio tour on your phone via hnbm.uwmuseumgids.nl. The tour (with lots of extra background information) can be seen and listened to for free during and after your visit. Tip: bring your earplugs to the museum.

Yes, the Netherlands Museum Pass is valid in Het Noordbrabants Museum.

Always! Via this link you will find an overview of the guided tours that you can book.

A new friend, how nice! Signing up is very easy and you can do it here. Our 1,200 friends support the museum with collection purchases, exhibitions and projects. In this way, our museum becomes a little bit yours too.

Yes, of course! For group receptions and arrangements, please contact evenement@hnbm.nl of bel +31(0)73-6877 883. Then we will look together at what is possible.

The MuseumBrasserie is open from 11 till 17. The restaurant is closed on Mondays.

Yes, there is. The MuseumShop is situated near the entrance of the Design Museum Den Bosch. In the shop you will find catalogues, postcards and modern design. The shop has the same opening hours as the museum and is open from Tuesday to Sunday from 11 am to 5 pm.

It's not possible to buy gift cards for the MuseumShop or online ticketshop.

Payments can be done by pin or contactless with your bank card, telephone or wearable. This also applies to the MuseumShop and museum restaurant.

Yes, there is a free-of-charge secure cloakroom in the form of lockers. Coats and any bags larger than A4 format must be deposited here. 

Yes, prams and buggies are allowed. Baby carriers also, if worn on the stomach.

It is not permitted to enter with a kick scooter, skates, skateboards, Nordic walking poles, selfie sticks, tripods or balloons. These will need to be left behind at the secure cloakroom.  

The museum has disabled toilets and lifts that are suitable for wheelchairs so that all museum rooms are accessible. The museum is wheelchair friendly. We can also lend wheelchairs and walking sticks. Need help? Our employees are ready for you! With a disabled parking card you park in the Verwersstraat right in front of the entrance of the museum (1 parking space), or 200 meters further on at the Parade (6 parking spaces).

Of course. Entrance is free for accompanying persons. Do you book tickets in advance in the ticket shop? At accompanying you select the option Free entrance in combination with other valid ticket.

Unfortunately it is not possible to visit the museum with a mobility scooter.

Yes, seeing-eye dogs and SOHO-dogs are most welcome in our museum.

Yes! The MuseumPlusBus – an initiative of 14 museums and the VriendenLoterij – a group of seniors (70 years and older) drives to one of the participating museums every day. When you step in, you enjoy a fully catered day package in the museum. Visit museumplusbus.nl for more information.

Yes. With a time lock, your visit remains safe and you can be sure that you can visit the museum on the day and time you want. We can also regulate the number of visitors and share practical information with you in advance.

No, this is not possible. Book a ticket with a time slot in advance via our ticket shop. For help, you can contact the Public Service department. This can be done by phone at +31(0)73-6877 877 or by email at info@hnbm.nl.

Your ticket gives you access to the exhibitions and the permanent collection in Het Noordbrabants Museum. If you’re interested in visiting Design Museum Den Bosch, you will need to purchase a separate ticket at the ticketshop of the Design Museum.

No that is not necessary. You can also scan from your phone or tablet.

Let us know in plenty of time, either by phone on +31(0)73-6877 877 or by e-mail at info@hnbm.nl. This also applies if you have booked a ticket with a Netherlands Museum Pass. We can then release the ticket and give another visitor the chance to visit the museum. Thank you in advance.

Yes, you can. To do this, contact the Public Service department, either by phone on +31(0)73-6877 877 or by e-mail at info@hnbm.nl.

If you have a ticket without a time slot, it is valid for one year. You can use the ticket after this if time slots are no longer in operation. Alternatively, you can have the ticket converted to a timed ticket, either by phone on +31(0)73-6877 877 or by e-mail at info@hnbm.nl.

With iDEAL, VISA, MasterCard, giropay and Bancontact.

Two tickets in one. With a combination ticket you will receive an entrance ticket for Het Noordbrabants Museum and for Design Museum Den Bosch. Unfortunately there are currently no combination tickets available. Would you also like to visit Design Museum Den Bosch? Buy a ticket through the ticket shop of Design Museum Den Bosch.

Yes, you can do that at the counter. Keep in mind that - in connection with the visiting rules - you must first book a ticket online. For more information about the Netherlands Museum pass, visit museumkaart.nl.

No, unfortunately purchased tickets cannot be refunded and/or exchanged. Tickets are valid for one year after purchase. You can change your ticket to a different time slot or date. Please contact the Public Service department via +31(0)73-6877 877 or info@hnbm.nl.

Ask us for help and call +31(0)73-6877 877 or send an email to info@hnbm.nl. We are happy to help you from 8.30 am to 5 pm! We are also available on weekends.

The artworks of Vincent van Gogh are currently on show in the exhibition Van Gogh in Brabant. There you can find the Peasant Woman Digging and the Collse watermill, among other things.

Hieronymus Bosch is an important artist for our museum. Therefore, we regularly show exhibitions that revolve around the Dutch artist. The exhibition Hieronymus Bosch - Visions of Genius was on show in Het Noordbrabants Museum from 13 February till 8 May 2016. Momentarily, we display a few works of his followers. 

It is an old government palace that has been inhabited by, among others, Anton Günther von Holstein, governor of Brabant from 1733 to 1744. You can read the complete history of this old city palace here.

For more information, send an e-mail to collectie@hnbm.nl.

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